Why Use NFDA Members?

Established in 1995, the NFDA is a nation-wide network of Funeral Directors who strive to provide quality service to their client families and their communities, with an emphasis on the personal care traditionally associated with the funeral industry, whilst embracing the community's desire to allow funerals to evolve to meet the needs of their client families. Member firms must be 100% Australian owned and are all family owned and operated.  They are required to adhere to a strict Code of Ethics, whilst providing facilities which comply with the association's 'Minimum Standards' requirements. NFDA members strive to provide the very best of care and are at your service 24 hours a day, seven days a week. NFDA members also subscribe to a "Members Code of Practice" outlining the member's commitment to all those they serve and have dealings with. Download "Members Code of Practice". If you would like more information about your closest NFDA member, enter the relevant information into the search section of this web site.

Code Of Ethics

National Funeral Directors' Association of Australia Ltd Code of Ethics To promote funeral firms that have remained 100% Australian-owned and are unified in their commitment to Australian Ethics and Values in funeral service To provide the highest standard of service at a reasonable and realistic cost To provide a high standard of facilities which are adequately equipped for all services provided To provide staff who are well trained and experienced in all aspects of the funeral profession To always be scrupulous in the confidentiality of client's personal information To always be conscientious in our dealings with government authorities or industry related business To ensure that all advertising is genuinely informative, truthful and in good taste To be conversant with the laws of the land as they apply to the funeral industry To give a written, itemised estimate of costs when required by families at the time of taking instruction To always be scrupulous in the handling of pre-paid funerals and the associated funds entrusted to us To always make ourselves available to members of the community who seek our advice, expertise or assistance in matters relating to the funeral industry To always conduct ourselves in a professional manner befitting the funeral industry and to ensure that the our conduct does not bring the funeral industry into disrepute To respect our fellow NFDA members and support them through responsible business practices