NFDA Complaints Procedure

NFDA members strive to exceed family and expectations in all aspects of funeral services. Unfortunately, families may not be completely satisfied with the service provided. All NFDA members are signatories to the Members Code of Practice, which includes the NFDA Customer Complaint Procedure.

Should you wish you make a complaint about a member of the NFDA. Please view our Complaints Procedure form for a step by step guide and regulations.

Download the NFDA Complaints Procedure


Submit an Electronic Complaint

Please read our Complaints Procedure before filling out this form.

Your Information

Your Name (required)

Your Email (required)

Your Phone Number (required)

Your Address (required)

Funeral Provider Information

Funeral Provider Name (required)

Funeral Provider Address (required)

Date of Service (required)
*format = YYYY-MM-DD (e.g. 2013-04-08)

Complaint Details


Your Message (*must specify details of issue/concern)

Suggested Resolution (required)

Please type the following code: